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Improve Phase for the MSD Purchasing Case Study
发布时间:2023-07-03
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Improve Phase for the MSD Purchasing Case Study
After the Analyze phase of the MSD quality project, the team determined to focus on the effect of X1 (vendor), X2 (size), and X3 (ridges), and their interactions, on the durability, while X7 and the functionality would be the focus of a separate project. As such, they conducted an experimental design with the experiment results shown in Table 1 below.
Table 1. Experimental Design Data
Run Order |
Vendor |
Size |
Ridges |
Durability |
1 |
Ibix |
Small |
Without |
1 |
2 |
Ibix |
Large |
Without |
9 |
3 |
Office Optimum |
Large |
Without |
1 |
4 |
Ibix |
Large |
With |
11 |
5 |
Office Optimum |
Small |
With |
10 |
6 |
Ibix |
Small |
With |
4 |
7 |
Office Optimum |
Large |
With |
4 |
8 |
Office Optimum |
Small |
Without |
10 |
9 |
Ibix |
Large |
With |
9 |
10 |
Ibix |
Small |
Without |
3 |
11 |
Ibix |
Large |
Without |
9 |
12 |
Ibix |
Small |
With |
3 |
13 |
Office Optimum |
Small |
With |
9 |
14 |
Office Optimum |
Large |
Without |
2 |
15 |
Office Optimum |
Small |
Without |
8 |
16 |
Office Optimum |
Large |
With |
2 |
The team further conducted a pilot test using the revised purchasing process, focusing on the durability CTQ with the data shown in Table 2 below. The two data points in the same hour of the same shift were collected independently (without grouping).
Table 2. Pilot Test Data
Hour |
Vendor |
Size |
Ridges |
Durability |
Shift 1, Hour 1 |
Office Optimum |
Small |
With |
10 |
Ibix |
Large |
With |
11 |
|
Shift 1, Hour 2 |
Office Optimum |
Small |
With |
7 |
Ibix |
Large |
With |
11 |
|
Shift 1, Hour 3 |
Office Optimum |
Small |
With |
10 |
Ibix |
Large |
With |
11 |
|
Shift 1, Hour 4 |
Office Optimum |
Small |
With |
8 |
Ibix |
Large |
With |
11 |
|
Shift 1, Hour 5 |
Office Optimum |
Small |
With |
9 |
Ibix |
Large |
With |
10 |
|
Shift 1, Hour 6 |
Office Optimum |
Small |
With |
9 |
Ibix |
Large |
With |
9 |
|
Shift 1, Hour 7 |
Office Optimum |
Small |
With |
8 |
Ibix |
Large |
With |
11 |
|
Shift 1, Hour 8 |
Office Optimum |
Small |
With |
9 |
Ibix |
Large |
With |
10 |
|
Shift 2, Hour 1 |
Office Optimum |
Small |
With |
9 |
Ibix |
Large |
With |
11 |
|
Shift 2, Hour 2 |
Office Optimum |
Small |
With |
8 |
Ibix |
Large |
With |
10 |
|
Shift 2, Hour 3 |
Office Optimum |
Small |
With |
10 |
Ibix |
Large |
With |
9 |
|
Shift 2, Hour 4 |
Office Optimum |
Small |
With |
7 |
Ibix |
Large |
With |
9 |
|
Shift 2, Hour 5 |
Office Optimum |
Small |
With |
7 |