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Improve Phase for the MSD Purchasing Case Study

发布时间:2023-07-03

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Improve Phase for the MSD Purchasing Case Study

After the Analyze phase of the MSD quality project, the team determined to focus on the effect of X1 (vendor), X2 (size), and X3 (ridges), and their interactions, on the durability, while X7 and the functionality would be the focus of a separate project. As such, they conducted an experimental design with the experiment results shown in Table 1 below.

Table 1. Experimental Design Data

Run Order

Vendor

Size

Ridges

Durability

1

Ibix

Small

Without

1

2

Ibix

Large

Without

9

3

Office Optimum

Large

Without

1

4

Ibix

Large

With

11

5

Office Optimum

Small

With

10

6

Ibix

Small

With

4

7

Office Optimum

Large

With

4

8

Office Optimum

Small

Without

10

9

Ibix

Large

With

9

10

Ibix

Small

Without

3

11

Ibix

Large

Without

9

12

Ibix

Small

With

3

13

Office Optimum

Small

With

9

14

Office Optimum

Large

Without

2

15

Office Optimum

Small

Without

8

16

Office Optimum

Large

With

2

The team further conducted a pilot test using the revised purchasing process, focusing on the durability CTQ with the data shown in Table 2 below. The two data points in the same hour of the same shift were collected independently (without grouping).

Table 2. Pilot Test Data

Hour

Vendor

Size

Ridges

Durability

Shift 1, Hour 1

Office Optimum

Small

With

10

Ibix

Large

With

11

Shift 1, Hour 2

Office Optimum

Small

With

7

Ibix

Large

With

11

Shift 1, Hour 3

Office Optimum

Small

With

10

Ibix

Large

With

11

Shift 1, Hour 4

Office Optimum

Small

With

8

Ibix

Large

With

11

Shift 1, Hour 5

Office Optimum

Small

With

9

Ibix

Large

With

10

Shift 1, Hour 6

Office Optimum

Small

With

9

Ibix

Large

With

9

Shift 1, Hour 7

Office Optimum

Small

With

8

Ibix

Large

With

11

Shift 1, Hour 8

Office Optimum

Small

With

9

Ibix

Large

With

10

Shift 2, Hour 1

Office Optimum

Small

With

9

Ibix

Large

With

11

Shift 2, Hour 2

Office Optimum

Small

With

8

Ibix

Large

With

10

Shift 2, Hour 3

Office Optimum

Small

With

10

Ibix

Large

With

9

Shift 2, Hour 4

Office Optimum

Small

With

7

Ibix

Large

With

9

Shift 2, Hour 5

Office Optimum

Small

With

7