Question 2: Monday.com

The following is the list of functions of an online integrated workplace management system called      Monday.com, which is used by a bubble tea store. There are two users of the system – the staff of the bubble tea store and the store’s owner.

General functionalities (available to owner and staff):

§ “Log in”: involves the user inputting email and password, and the actor pressing“sign in”to proceed.

§ “View notifications”: alerts/notifications can be accessed by the actors to view updates. This aims to provide greater transparency on the actions made in the system (e.g., removal/low inventory).

§ “Change theme”: involves customising the display (e.g., colour scheme) to personal preferences.

§ “Edit profile”: involves updating user details. Optional functionalities when editing profile include “update account” (e.g. billing address), “change password”and “change profile picture”.

§ “Sign out”: involves the system logging off and terminating access

§ “View order request”: order management functionality enabling actors to link up with an external system called WooCommerce for detailed e-Commerce website orders.

§ “Access Microsoft Outlook”: An integrated feature allowing actors to send customers standardised order templates via email.

§ “Manage collection times”: a functionality that leads to an external scheduling system called     Calendly where the Owner can schedule orders’collection times and virtual meetings (customer support).

§ “Access Microsoft Teams”:”Access an internal communication tool to facilitate organisational learning and training through discussion forums and shared modules.

Specific functionalities for the Owner:

§ “Manage inventory purchase and adjustments”: new supplies purchased can be reviewed and         modified manually in the system. Optional functionalities are“add inventory”and“delete inventory”. This function also automatically triggers“save inventory records”every 5 minutes as the system     will auto-save inputted data to ensure no data is lost.

§ “Generate inventory report/summation”: Summary of inventory held can be generated and used for future purchasing decisions.

Specific functionalities for Staff:

•“Manage inventory outflows”: Updates the system with inventory sold for real-time inventory tracking and restocking alerts. This will also automatically trigger“save inventory records”.

Use-Case Modelling

Draw a use-case diagram to capture all the functions, actors and associations described above.

Question 3: UTS

Draw a block diagram to capture the layout of UTS’s homepage (see below). Use the screenshot below and NOT what you are currently able to access from your browser.