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BMAN70202

BUSINESS IMPROVEMENT TOOL, TECHNIQUES AND SYSTEMS

MAY 2023

Module Coursework

You are required to observe one of the following operations and use one or two of the methodologies described in this module to improve it.

1.  A nearby coffee shop, i.e. Caffe Nero, or Costa Coffee near AMBS or Starbucks Coffee etc.

2.  The University of Manchester’s main library.

3.  The bus stop near AMBS. Focus on a specific Bus which you can take to travel between northern and southern campus.

4.  The bike lane that runs in Tabbot road, near the MMU campus.

The assignment should be between 2,000 and 2,500 words in length. The assignment should include references to relevant literature (i.e. more than just the main textbook and information available from websites that have not been subjected to rigorous verification). A  minimum of 5 academic  references are  required. All assignments should be properly referenced using an appropriate style. The Harvard system is recommended as being straightforward and easy to use.